Cancel a ticket

Turkeybusticket.com
Customer call center

+90 212 512 4441

Cancel the bus ticket you previously booked

How to cancel the ticket i booked previously?

If you would like to cancel the ticket you have purchased through our online system, please send us an e-mail, we will go ahead and cancel it. You will receive a refund if your ticket matches our "Refund Terms".(Please check the refund terms

Can i cancel my ticket within last 24 hours of departure?

The cancellation is possible untill the last 12 hours of the departure for MOST of the bus companies (MOST!, some of the bus companies might have different terms on different seasons and routes). One of our techinical will inspect your tickets and will get your approval before confirming the cancellation .

Do i get a full refund if my ticket was cancelled successfully?

If your ticket matches our "refund policy & terms" then you will get a full-refund of the ticket price. (Handling Fee & transaction fee is NOT refunable)